The turns of events.

I've been working at the radiology department for few months now, so I am still new in the team. Today, a huge emergency is happening in the department. A massive bus accident just happened in the city, and we now have an important number of patients that need care and x-ray exams, some of them are frustrated with the long wait time and others are in pain. There is even two patients who are arguing about their priority to be the next in the exam room. Plus, because of the gravity of the accident, a reporter will come to the hospital to take interviews, and the Head of Department is asking for me or another colleague wants to volunteer for that. It was almost my lunchtime, didn't have a break yet, and now I have to decide how I will deal with the crisis.

Choice 1 : Go on lunch break.

Choice 2 : Skip lunch.

Choice 3 : Volunteer for the interviews.

Choice 4 : Refuse to go talk to a reporter.

Go on lunch break.

Even if there are a lot of people waiting for their exam, I am telling myself that we have plenty of staff at the department, and to be able to be effective on my work I need a break and fuel myself with energy. So, I go to the break area as planned on my day schedule and have lunch. Meanwhile, the Head of Department is coming to the room and ask what am I doing. I answer that I on a break because I need it. He gets frustrated, tell me that I have to go back to work immediately because everyone needs help, and he wants to avoid overtime from the employees.

Choice 1 : Not following the demand.

Choice 2 : Skip lunch.

Skip lunch.

I decide to skip my lunch break, hoping I could go later. My colleagues are glad that I stay and even if I'm hungry and overwhelmed by what is coming for the rest of the night shift, I want to do my job properly and put all of my chances to get a raise or to be able to be picked on an interesting vacant position. Now it's time to take care of the crisis.

Choice 1 : Help the patients who are arguing to avoid a fight.

Choice 2 : Help the team to divide the tasks.

Not following the demand.

I decide to confront my boss by telling him that in regard to the office politics of the department, I can have a break, and he is supposed to let me take a minimum of time to eat and rest. I assure that I'll be more effective on my work, and because of the gravity of the emergency, he better have employees who are in a healthy mental position to be able to handle the situation. He agrees with me and let me take a quick break, because everyone else had the chance to rest a little. After my break, I'll have to decide how I'll plan my work to help all of the people from the accident.

Choice 1 : Help the patients who are arguing to avoid a fight.

Choice 2 : Help the team to divide the tasks.

Help the patients who are arguing to avoid a fight.

Two men are arguing in the waiting room about who should be the next to get their exam. I try to explain to them that the long waiting time is normal, specially during a crisis, and that they both will have their exam today. One of the men is finally calming down, but the other one doesn't. He starts to yell at me, saying that every medical employee are the same and that he is sure he'll wait for hours before getting his x-rays. With the misconduct of the patient, I'm shocked, and I don't know what to do next.

Choice 1 : Ask for a colleague to help me.

Choice 2 : End the argument by myself.

Ask for a colleague to help me.

As I'm still new in the department, I am not completely confident, and I feel like I'm getting sucked up in the fight with the patient. I ask one the men colleague to come help to to reassure the patient for me. He comes to the waiting room, and after talking to the guy everyone is fine, and we can all go back to work and take care of the patients.

Write a choice here.

End the argument by myself.

I maintain my position towards my argument and repeat clearly and strictly that his turn will come, that I understand that the waiting time could be annoying, but if is wants to make an official complaint, he can go see the Head of Department. The patient, shocked by my reaction, get ashamed of his reaction and says that it won't be necessary, and he will wait. Then, I can go back to work. I am proud of myself, and the fulfillment of being capable of dealing with this patient gives me energy and confidence for the rest of my day.

Write a choice here.

Help the team to divide the tasks.

With all the new emergencies added to the schedule, it is very important to divide the exams logically on each rooms available, to make sure everyone gets their x-rays as soon as possible and so nobody gets overtime et become too tired. However, I am still pretty new here, so it's tough to come in handy on this kind of situation, because I'm still learning the ropes of the department and do my best to be effective. I'm withholding my thoughts and let the team organise the new planning, but once they are done, I realize they gave me a few more than the others, I know I'll need some help, otherwise I'll slow down the rolling of the day. Maybe, I should react...

Choice 1 : Say nothing and go on.

Choice 2 : Give my opinion.

Say nothing and go on.

The day is rolling, I feel the drive of work, but I'm doing great. A few hours later, I realize that some of my colleagues are chilling in one of the rooms instead of actually working. I'm having enough of doing the extra work without help, so I take my courage and go ask for some help, explaining that I had more exams on my side of the department. One of them volunteers to help me and thanks to him, I avoided being even later on my busy schedule.

Write a choice here.

Give my opinion.

As I hear the team divide the new exams unequally, I stand up and point that I have more exams than other, and it's unfair. One of the technologists that I barely know, but who has more seniority in the department, tells me that I'll be fine and that I only got two extra exams, and they are supposed to be easy because the x-rays asked are for a thorax and ankles. I'm a little offended because everyone is looking at me whiteout saying a thing. That cannot be happening, I know I won't handle it.

Choice 1 : Say nothing and go on.

Choice 2 : Go to the Head of the Department.

Go to the Head of the Department.

I decide to go speak to the Head of Department for a minute because I know that the other technologist is being unfair about me. I walk into his office and quickly explain the situation. He understands and agrees with me. I'm glad. So, he follows me to the exams' room and asks the team to reorganize equally the new emergencies, because I'm still new. I can see that everyone else were fine with that, but no one wanted to stand up and say a thing.

Write a choice here.

Agree to do the interview.

I accept to give the interview. In a hand I am very nervous but in another hand I'm glad that the boss is asking me to do that, knowing I'm still new in the place. When the reporter arrives, I go follow him to a room out of patients and answer his questions with confident. I say good things about the hospital, and about the radiology department because not everyone knows about this very important department, and it should have more credit. After the interview, I'm happy and ready to take care of all the new patients from the accident.

Write a choice here.

Refuse to go talk to a reporter.

I don't want to answer to a reporter. I don't feel confident enough, and it hasn't been this long since I have worked here, so I'm intimated by the questions the reporter might ask. I pass the offer and let another technologist go for it. Instead, I decide to be more helpful to take care of the patients here. The head of department understands and let me help the team.

Write a choice here.