Hi everyone, my name is Livia, and I am currently finishing my 3 years delinquency intervention technique.
If you don't know, this program leads us to work with young delinquents, criminalized adults and even victims.

By being someone who has studied the helping relationship for almost 3 years now, it is a very important thing to know our different tools well in this field.

It can sometimes be really hard to work with the human being because as speaker, there will be times when we feel powerless.

By almost being done with my studies and soon to be ready to work full time in this field, I have learned that many tools are here to help us help people, and it is more than necessary to know them and use them well.

My goal today is to show you how to use one of the most useful apps in the world of intervention.

A situation often encountered as a worker in the intervention field will be helping a client get out of a life-threatening situation.

Sometimes, our clients' live can be in an immediate danger, and we don't know which resources to turn to.

For example, suppose you get a call from a victim of domestic violence and her ex threatens to come attack her and her children.

Well, our duty in this case will first off all be to protect this woman and those children live by finding them a secure place to go.
How can we do that? This is what I am about to show you.

First, this is a very simple and accessible application. You need to have access to internet, then on "Google" you just need to write " 211 grand montreal ". (https://www.211qc.ca/) You need to click on the first link that appears on your screen. After, once you are in the site, you roll down until you see the keywords search bar. Also, if you know the city where your client lives, you can write it too. In the keywords search bar, you write the needs of you client. For example, "accommodation, domestic violence, children" and you click on the search button. You can now see a resource that offers the services you need to help this client.

You can use this website for any needs, you just have to write the good keywords. There are hundreds of resources that can help us. This is a very useful website for this field.

So, if you are in the intervention field, you now know how to use one of the most useful websites related to this job.

I hope you found my screencast interesting. Now that I am finished, you can now try to navigate onto the website and search different resources.

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