Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company.
Example: Third-party interests are stated in a separate section in both the balance sheet and the profit and loss account.
fr: Compte
Business to business
Phrase
B2B is a term that describes the transactional relationship between provider and client where the provider is a business and the client is another business
Example: Our B2B marketing strategy targets organizations in the manufacturing niche.
fr: Compagnie a compagnie
Churn
noun
Churn is a term that describes the percentage of customers that leave or cancel a service or product within a given period of time.
Example: Our customer turnover rate, or churn, remained strong at 1.36 per cent due to our value packages and business bundles.
fr: baratte
cold call
phrase
Cold Call is an attempt to engage a prospect (via a personal visit or a voice call) who have no prior knowledge about or contact with the salesperson making the call.
Example: Cold call prospecting to well-targeted lists is one of Atelka's core competencies.
fr: Prospecter
Commission
noun
The payment a sales rep gets when they successfully sell something; usually a percentage of sales revenue.
Example: City Gallery sold Amanda's painting for $500, so Amanda paid them a 10% commission (of $50).
fr: Comission
Customer
Noun
Customer is an individual or an organization that purchases a product or signs up for a service offered by a business.
Example: For example, the exhaustion of natural resources through deforestation driven by consumer demand.
fr: Consommateur
debt
Noun
Something, typically money, that is owed or due.
Example: Public debt will also be taken into account, alongside the deficit criterion.
fr: dette
E-commerce
Noun
E-Commerce is a field, platform, or environment where the buying and selling of goods and services are transacted online
Example: The new concept of electronic trade (now E-commerce) saw a renaissance.
fr: cybercommerce
Margin
noun
The difference between a product or service's selling price and the cost of production.
Example: For example, if you have an initial margin requirement of 60% for your margin account, and you want to purchase $10,000 worth of securities, then your margin would be $6,000.
fr: marge
Prospecting
verb
The process of searching for and finding potential buyers. Sales reps (or "prospectors") seek out qualified prospects and move them through the sales cycle.
Example: Access special list and postage rates to make your prospecting campaigns more cost-effective.
