My name is Mia Poulin and I have been studying in Business Management since Autumn 2025, I did two years in Health Science at Champlain College before coming to Cegep de Sherbrooke. I have created this glossary to help students or people interested in Business Management. The glossary will help to understand the meaning of 20 words related to Business Management. Each term will have a definition, an audio pronunciation to help people say each word correctly, a French translation, a sentence as an example to demonstrate how to use each word and finally, an image.
competition
noun
It is the presence of rival businesses offering similar products or services.
Example: Competition forces companies to innovate.
en: concurrence
customer
noun
It is a person or organization that buys goods or services.
Example: Customer satisfaction is a top priority.
en: client
decision-making
noun
It is the process of choosing the best option among alternatives.
Example: Good decision-making is critical in competitive markets.
en: prise de décision
efficiency
noun
It is the ability to achieve results with minimal waste of time or resources.
Example: Improving efficiency can reduce operational costs.
en: efficacité
human resources
noun (plural)
It is the department responsible for managing employees, including hiring and training.
Example: Human Resources organized a training session for new employees.
en: ressources humaines
innovation
noun
It is the introduction of new ideas, products, or processes.