Glossary

20 terms

Complainant
Noun
A person who makes a formal complaint in a law court
Example: If we do not take complainants at face value, how are we to investigate their claims
en: Plaignant
compliance
noun
the act of obeying an order, rule, or request
Example: It is the job of the inspectors to enforce compliance with the regulations
en: Conformité
Foot-in-the-door technique
A compliance tactic that aims at getting a person to agree to a large request by having them agree to a modest request first
Example: The foot-in-the-door technique is one of numerous tactics used by salespeople to persuade sceptical customer
en: Pied-dans-la-porte
Green Washing
Noun
Behaviour or activities that make people believe that a company is doing more to protect the environment than it really is
Example: Despite the greenwashing, it's not clear to me that he really intends to take strong action on climate change
en: Lavage écologique
health and hygiene-wise
About health and hygiene
Example: health and hygiene-wise, everything is fine
en: en matière de santé et d'hygiène
Heiress
Noun
A woman or girl who will receive or already has received a lot of money, property, or a title from another person, especially an older member of the same family, when that person dies
Example: She is the heiress to the throne
en: Héritière
Intermittency
Noun
The state of being intermittent; periodicity
Example: This is an example of crisis-induced intermittency
en: Intermittence
Manufacturer
Noun
A company that produces goods in large numbers
Example: They are the world's leading manufacturer of audio equipment
en: Fabricant
Money Laundering
Noun
The action of moving money which has been earned illegally through banks and other business, to make it seem to have been earned legally
Example: Skyler begins to research about money laundering and consults Saul for advice on the matter
en: Blanchiment d'argent
Motto
Noun
A word, phrase, or sentence that expresses the principles or belief of a person, group, country, or organization
Example: The motto printed on US currency is "In God We Trust".
en: Devise
overcharging
noun
the practice of asking someone to pay more than the real price or value of a product or service
Example: We have just released a report on overcharging by High Street banks.
en: surcharge
Policy
Noun
A set of ideas or a plan of what to do in particular situations that has been agreed to officially by a group of people, a business organization, a government, or a political party
Example: No smoking is company policy.
en: Politique
Startling
Adjective
Surprising and sometimes worrying
Example: He made some startling admissions about his past
en: Surprenant
suburbs
noun
an area on the edge of a large town or city where people who work in the town or city often live
Example: Nothing ever happens in Wisteria Lane, it's the suburbs !
en: banlieues
supply and demand
idiom
the idea that the price of goods and services depends on how much of something is being sold and how many people want to buy it
Example: Oil prices should be set by supply and demand, and not artificially regulated
en: L'offre et la demande
Sustainability
Noun
The quality of being able to continue over a period of time
Example: The long-term sustainability of the community
en: Durabilité
To forecast
Verb
To say what you expect to happen in the future
Example: Snow has been forecast for tonight
en: Prévoir
To state
Verb
Express something definitely or clearly in speech or writing
Example: You don't have to state the obvious
en: Affirmer
Welfare
Noun
Physical and mental health and happiness, especially of a person
Example: These organizations have fought very hard for the rights and welfare of immigrants.
en: Bien être
Withdrawal
Noun
An act of taking something back, removing something, or moving something back
Example: Her sudden withdrawal from the competition surprised everyone
en: Retrait