This glossary contains the words people can use to work in business.
Agreement
Noun
A manifestation of mutual assent by two or more persons to one another.
Example: The agreement between two people to share the price of a product.
fr: Accord
Buy
Verb
Obtain in exchange for payment.
Example: Such products are considerable more expensive to buy.
fr: Acheter
Client
Noun
A person who uses the professional advice or services of another.
Example: Meeting with a client, he'll be back soon.
fr: Client
Collaboration
Noun
A working practice whereby individuals work together for a common purpose to achieve business benefit.
Example: This would also help to increase participation and collaboration between all kinds of staff.
fr: Collaboration
Customer
Noun
A person or organization that buys goods or services from a store or business.
Example: They suggest other products a customer might be interested in.
fr: Client
Manager
Noun
The person who is in charge of customer service, who deals with customer disputes and who oversees and supervises customer service agents.
Example: The organisational goals for any manager are to maximise output
fr: Gestionnaire
Negociate
Verb
To have formal discussions with someone in order to reach an agreement with them.
Example: They negotiate salaries and bonuses, details of contracts with partners, and deadlines with managers.
fr: Négocier
Sale
Noun
A sale is a transaction between two or more parties, typically a buyer and a seller, in which goods or services are exchanged for money or other assets.
Example: Major customers contacted regarding the SALE of this new product are worried about the quality.
fr: Vente
Shipping
Noun
The transport of goods by sea or some other means.
Example: You’ll be billed $15.95 plus shipping.
fr: Expédition
Store
Noun
A place where goods are sold.
Example: They visited a local commercial store for their Christmas trees.
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