This glossary concerns the most used terms in my field of study which is business management. the business field includes several fields such as accounting, human resources and project management. as part of my English for Business course, I have to create a glossary that is linked to my program. I have used the most commonly used words since the beginning of my studies.
Account
Noun
A register of financial transactions for securely and quickly providing frequent access to funds on demand, through a variety of different channels.
Example: The ledger contains all the income and expense account.
fr: Compte
Administrator
Noun
One who administers, especially one who works as a manager in a business, government agency, or school.
Example: The title Administrator of the government has several uses in Australia.
An agreement to meet with someone at a particular time.
Example: I have an appointment with the marketing team on Thursday at 9:30 a.m.
fr: Rendez-vous
Brand
Noun
A category of products that are all made by a particular company and all have a particular name.
Example: A new brand of detergent.
fr: Marque
Business
Noun
A person, partnership, or corporation engaged in commerce, manufacturing, or a service; profit-seeking enterprise or concern.
Example: She had to do a lot of smiling in her business.
fr: Entreprise
Commission
Noun
Commission is the amount of money a sales professional earns for reaching a specific sales volume or for executing one or more business transactions.
Example: He sold cosmetics on commission.
fr: Commission
Compensation
Noun
Compensation is the total payment and benefits an employee receives for rendering work — covering basic salary, allowances, commissions, bonuses, health insurance, pension plans, paid leaves, stock options, and other benefits
Example: Seeking compensation for injuries suffered at work.
fr: Compensation
Cross-selling
Verb
Cross-selling B2B is when a customer purchases a product, and they are offered a second product at a discount or as a reward.
Example: Their database is used to cross-sell financial services.
fr: Vente croisée
Customer
Noun
Customer is an individual or an organization that purchases a product or signs up for a service offered by a business.
Example: Mr. Harrison was a regular customer at the Golden Lion.
fr: Client (masculin)
Cliente (féminin)
Deal Closing (or Closing a Deal)
Phrase
Deal Closing (or Closing a Deal) is the process of completing a sales transaction wherein the prospect agrees to purchase a product or sign up for a service.
Example: Closing a deal can have two different meanings.
fr: Conclusion d'une transaction, conclusion de la vente, conclusion de l'affaire
Discount
Noun
Discount means a promotional reduction in the cost of a product or service, commonly deployed to speed up sales.
Example: Many stores will offer a discount on bulk purchases.
fr: Escompte
E-Commerce
Noun
E-Commerce is a field, platform, or environment where the buying and selling of goods and services are transacted online.
Example: E-Commerce is also known as electronic commerce or internet commerce.
fr: Commerce électronique
Enterprise
Noun
Enterprise (in the context of sales) is a relatively large organization typically composed of multiple levels, locations, and departments which need multi-layer software systems that support collaboration across a large corporate environment.
Example: A state-owned enterprise.
fr: Entreprise
General Manager
Noun
General Manager is an executive with varying levels of importance and range of responsibilities depending on corporate structure, but who generally leads a company unit or a branch, overseeing its performance, profitability and daily operations.
Example: A general manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operationsof the business.
fr: Directeur général
Inside Sales Rep
Nouns
Inside Sales Rep is a salesperson who conducts most sales processes remotely via the phone or online.
Example: The inside salesperson rep at the business and handles customers as they come in the door.
fr: Représentant des vente à l'interne
Lead
Noun
Lead refers to a prospect or potential customer (who can be an individual or organization) that exhibits interest in your service or product; or any additional information about such entity.
Example: A lead that has proven to be a fit for your products/services and is progressing toward a decision by having a continuous conversation with a sales rep.
fr: Guide
Marketing
Noun
Marketing is the field, set of actions, or practice of making a product or service desirable to a target consumer segment, with the ultimate aim of effecting a purchase.
Example: A marketing mix is a foundational tool used to guide decisions making in marketing.
fr: Marchandisage
Mid-Market
Noun
Mid-Market is a classification of business organizations in terms of scale (revenue, number of employees, etc.), occupying the segment between the small companies and large multinational enterprises serving the same market.
Example: Definitions of the middle market are generally derived by dividing the United States economy into three categories: small business, middle-market, and big business.
fr: Marché intermédiaire
Negotiation
Noun
Negotiation is a strategic dialogue, discussion, or bargaining process between two or more parties with the goal of reaching a mutually acceptable agreement.
Example: A worldwide ban is currently under negotiation.
fr: Négociation
Objection
Noun
Objection refers to a position, statement or view of a prospect which indicates reservation about or disagreement with a particular aspect or the entirety of your sales pitch, lessening the likelihood of a purchase.
Example: They have raised no objections to the latest plans.
