Business is the field of my study. Count money, manage our team, make money are things we must do. For me, promoting and selling products or services, including market research and advertising are my passion and it’s called marketing. Also, I love to sell or to convince someone to buy something. I will finish my school this year. Finally, this glossary is foyou will find terms and definitions about my future job.
After-sales service
phrase
After-sales service refers to the service, such as maintenance and repairs, that you continue to provide after your customer buys your product or service.
Example: In Walmart, the after-sales service is very good.
fr: Service après-vente
Agenda
noun
Agenda refers to a list of things to be discussed or done at a meeting or business event.
Example: Look at the agenda if you want to know the meeting time.
fr: Agenda
Branch
noun
Branch refers to the local office or shop of a company.
Example: You can buy it at Ohio's branch.
fr: Succursale
Clause
noun
Clause refers to a statement or term in the contract.
Example: Do not forget to look at the clauses.
fr: Clause
Competitor
noun
Competitor refers to another business that is trying to perform better than your business and others in the same market. You can also refer to all of your competitors as the competition.
Example: Burger king is a big competitor to McDonald.
fr: Concurrence
Consensus
noun
Consensus refers to an idea or opinion that’s been agreed on by everyone.
Example: Nice ! We got a consensus.
fr: Consensus
Counteroffer
noun
A counteroffer is an offer you make in response to an offer made by another party. If you’re unhappy with an offer someone has made to you, you may make a counteroffer.
Example: Last week, we got a counteroffer.
fr: Contre-offre
Equipment
noun
Equipment is used to talk about a set of tools or devices you need for a special purpose. For instance, office equipment may include photocopiers, cabinets, etc.
Example: Tomorrow, we will receive our equipment.
fr: Équipement
Estimate
noun
Estimate refers to a general idea about the value, size or cost of something based on a rough calculation. Estimate can also be used as a verb, but the pronunciation is a bit different; click here to hear the differences.
Example: They come to do an estimate to discover the value of our business.
fr: Estimation
Expand
verb
To expand means to increase the size or amount of something. In business, we often talk about expanding a department or a business.
Example: We are trying to expand our business.
fr: Développer
Guarantee
verb
To guarantee means to make an assurance, usually in written form, of the quality of your product or service. The noun guarantee refers to the assurance itself. If the guarantee also involves a physical document, that document is often called a warranty.
Example: You will love it, I guarantee you!
fr: Garantie
Guidance
noun
Guidance comes from the verb to guide, which means to direct or lead the way. Therefore, guidance refers to the act of giving direction or help.
Example: I guidance my employee.
fr: Orienter
Invoice
noun
Invoice refers to an itemized bill showing the list of goods sold or services provided, their prices and the total amount to be paid.
Example: We need to do an invoice to our client.
fr: Facture
Market research
phrase
Market research refers to the research you do to collect information about what your customers need or prefer in a certain product or service.
Example: We need to do a market research because we need to know our client needs.
fr: Étude de marché
Null and void
phrase
Null and void refers to a contract or clause that’s invalid, non-binding or which has no legal force.
Example: This contract is null and voids.
fr: Nul et vide
Organize
verb
To organize means to arrange something in an orderly way (such as reports or products) or to plan for a certain function (such as business meetings or events).
Example: You need to be very organized if you want to succeed.
fr: Organiser
Public relations
phrase
Public relations refers to the activities used to promote and create a good public image of your company so that people will view it in a positive way. It’s also common to use the abbreviation PR.
Example: Please, be good with public relations. We need them to love us.
fr: Relations publiques
Strategy
noun
Strategy in business refers to a plan that’s been carefully put together to achieve a certain goal.
Example: Our strategy is the best!
fr: Stratégie
Trademark
noun
Trademark refers to an officially registered name, symbol or logo used to represent a product or firm. Trademark can also be used as a verb. It’s similar in some ways to a copyright or a patent, but not quite the same.
Example: Our company has his trademark.
fr: Marque déposée
Visual aids
phrase
Visual aids are things like charts, pictures, maps, etc. that make it easier for your audience to understand something. You commonly use visual aids if you’re giving a presentation or when you’re in a meeting.
Example: We need to use visual aids to upgrade our presentation.