Tell me about a time you had a difficult client and how you resolved the situation.

Once I had a client who absolutely wanted an item that we didn't have, and she didn't understand that we didn't have it. It was necessary to explain the whole situation to her calmly and to propose the alternatives.

Tell me about a time when you worked as a team to achieve a collective goal?

I was working on a project that requires teamwork with another department. Despite our differences, the project was finished on time and our boss liked it.

Tell me about your work experience?

Speaking of my experience, I worked as a store manager at Walmart for 5 years and now for 3 years I have been working at Maxi as a store manager.

How you deal with unforeseen situations?

First, I don't panic, I evolve the situation, and I find the solution. If necessary, I ask for help and advice.

Why you chose this position?

I have always had an interest in your companion. I find that it has good values, and it represents me very well. Also, I've been looking for this kind of job for a long time.

Where do you work and why do you want to change job?

I am currently working at Maxi and I want to change jobs because I want new challenges.

If a customer starts yelling at you, how will you react to this situation?

First I will ask the client to calm down and calmly explain to me the reason for his dissatisfaction. Then, I will try to solve his problem and help him as I can.

What responsibilities do you have at your current job?

At my job I am responsible for managing employees, placing orders and taking care of customer service. My responsibilities vary depending on the needs of the company.

Can your professional experience be useful in this job. Give an example.

I have 8 years of experience in all areas of management so, in my opinion, my experience is really useful for this job. Moreover, I never stop learning new things.

What are your work goals? Do you plan to stay with us for a long time?

One of my objectives is to ensure that my tasks are well-done and that my presence in the company is only for its own good. What concerns the time, I intend to stay a long time, at least for the next 5 years.

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